FAQ : Frequently Asked Questions

1. What currency are the prices in ? 
   A: All prices are in Canadian Dollars, but you can select your currency from the drop down menu to the left, or at the top right of the home page to see the prices in your country's currency.
2. What forms of payment do you accept ? 
   A: All of your information is safe, as we are verified with all forms of credit card, PayPal, Apple Pay, and Google Pay. No sweat!
3. Do your clothes shrink? 
   A: Some of our cotton shirts will shrink slightly upwards, but it is always recommended to hang to dry all clothing in general to maintain longevity, and avoid shrinkage. Always follow the washing instructions
4. Can I return an item if it doesn't fit properly ? 
   A: Yes! We pride ourselves on our 100% Satisfaction Guaranteed return policy. Let us know if you want to switch items, get a new size, or return the item and we will send you a return label free of charge! 
5. How much is shipping? 
   A: On orders over $125 CAD ($93 USD) , we offer FREE shipping within North America, and a flat rate of $30 anywhere else 
6. Where do you ship to? 
   A: We ship globally, anywhere in the world 
7. How long will it take for my order to get to me? 
   A: if you select standard shipping, most orders in Canada arrive between 2-4 business days, and in the USA around 4-7 business days. If you require faster shipping you can select this at checkout.
8. Do you have an Ambassador program ?
   A: We do have ambassadors. These athletes are either at the professional level, or have demonstrated the work ethic, and social media following to become a part of the team. 
9. Do you offer team order discounts? 
   A: Yes. If you wish to outfit your entire team, we offer an Affiliate rate for these bulk orders. Please contact support at james@conquesthockey.co for details. 
10. Are you in stores?
    A: Yes. We are currently in Source for Sports London Ontario, and will be expanding to more stores soon. 
11. When is your next lineup going to be released ? 
    A: We have 3 seasons for lineups. Our spring/summer collections in March, our Fall/Winter lineup in August, and our winter/holiday collection in November. 
12. Does fabric softener and dryer sheets harm clothing in general? 
    A: Yes. Fabric softener and dryer sheets can deteriorate the screen printing decorations on clothing, and can also cause the adhesive from heat pressed decorations to lose it's tackiness. Avoid using these chemicals, and always hang to dry any clothes that you own to maintain longevity ! 
13. Do you have Instagram and Facebook? 
    A: Yes. Follow us on Instagram @conquesthockey, and Like our Facebook page Conquest Hockey Apparel. 

Please do not hesitate to reach out if you any questions and we will do anything we can to help you. Contact support at James@conquesthockey.co for help. 

Happy Shopping 

- Play to Win -